STATEMENT OF CUSTOMER RESPONSIBILITY
INFORMED CONSENT AND AUTHORIZATION
The following Statement of Customer Responsibility; Informed Consent and Authorization
sets forth the terms of the arrangement under which Health Solutions Network is
providing you the medication(s) you requested, and your agreement to accept responsibility
for your decision to seek medication(s) from Health Solutions Network. In order
to fill your requested order, you verify that you have read and understand these
conditions.
I. Statement of Customer Responsibility
INFORMED CONSENT AND AUTHORIZATION
- I am an adult (at least 18 years of age) and am competent to utilize the products
offered by Health Solutions Network and I fully understand the material contained
on this website.
- I chose this site on my own accord from several Internet options
- I recognize that the prescribing physician reviewing my Medical History Form will
approve or reject my request for medication based upon my responses. I am aware
that my failure to provide truthful, accurate and complete information to the prescribing
physician could result in an inappropriate treatment decision that could be harmful
to me. Therefore, I have responded to each question on the Medical History Form
truthfully, accurately, and completely and have fully and completely disclosed any
and all information concerning my health and medical history that could possibly
be relevant to my current condition and need for medication. I have either previously
used the medication(s) requested, under my personal primary care physician's supervision
and without any adverse effect, or have been advised by my personal primary care
physician that I may use the medication(s) requested.
- I have no knowledge that any of the medication(s) that I have requested are contraindicated
because of other medications I am taking or for any other reason.
- I have a personal physician and had a physical examination and medical history evaluation
within a year of making a request for medication. I agree to undergo a physical
examination every year to ensure that my request for medication is appropriate.
I will contact my personal physician if I have questions, difficulties or complications
in connection with taking the requested medication(s).
- I have either previously used the medication(s) requested, under my personal primary
care physician's supervision and without any adverse effect, have not been informed
by my personal primary care physician that I should not use the medication(s) requested.
- I will make my prescribing physician aware of any changes to my medical condition
in the event I revisit the site to obtain more or different medication.
- I understand that Health Solutions Network will receive electronic transmission
of my request for a physician consultation and will direct that request for a prescribing
physician’s review and response in accordance with the physician’s professional
judgment.
- I understand that I am being given telephone numbers with which I may contact the
prescribing physician who will review my Medical History Form and the pharmacy,
and that I should also keep those telephone numbers with me at all times in case
of emergency or questions. I also understand that the physician reviewing my Medical
History Form is an independent, U.S. licensed practitioner, is not an employee or
principal of Health Solutions Network, and also is not my personal primary care
physician.
- I understand that the prescribing physician is compensated by Health Solutions Network
for reviewing the Medical History Form without separate charge to customers. The
prescribing physician is compensated for this review whether or not the physician
issues or decides against issuing the prescription based upon the history and information
provided.
- I have been given the opportunity to ask any and all questions about the medication(s)
I have requested. I have to separately review the written materials relating to
these medications, including the websites and links identified on Health Solutions
Network website.
- I understand that there are risks as well as benefits in taking any medication.
I have been fully apprised by Health Solutions Network and my personal physician
of the possible risks, benefits, and potential side effects of the medication(s)
I have requested.
- I request the medication(s) solely for my own medical needs, and will not distribute,
sell, or otherwise dispense the medication(s) to any other persons. I do not request
the medication(s) in order to provide or add to a stock of such medication. The
medication(s) I now seek do not exceed the amount necessary for my current personal
medical needs.
- I understand that certain over-the-counter medications, including herbal medicines
and nutureuticals, may react with prescription medications, and I agree that I will
not take any of these over-the-counter medications prior to obtaining approval from
my pharmacist or personal primary care physician.
- I will monitor, or ask someone to routinely monitor, my blood pressure. If my systolic
pressure (the top number) is over 140 or my diastolic pressure (the bottom number)
is greater than 90, I agree to stop taking this medication and consult my personal
primary care physician immediately. I will also monitor myself for side effects
that may result from the medication I requested which may include nausea; vomiting;
dizziness; faintings; irregular or fast heartbeat; lack of appetite and sweating
and will stop the medication and consult my personal primary care physician.
- I am the owner of the credit card with which I will purchase the medication(s), or I am permitted by law to use such credit card.
II. Customer Agreement and Acknowledgement
As a customer or potential customer of the products provided by or through this website, I hereby understand, accept, and agree to the following:- I am seeking medical consultation for the purposes of obtaining medications that
I request via the Internet through Health Solutions Network of my own volition,
and I realize that the physician reviewing my medical history will not conduct an
in-person physical examination and will rely on the truthfulness and accuracy of
the information I am providing on my Medical History Form.
- I am utilizing this site either because I am seeking a specific prescription medication
to treat an already-identified medical condition, or to determine whether or not
I fit the criteria for certain prescription medications.
- I understand that a physician who is currently licensed in the United States will
review my Medical History Form. As such, I acknowledge that the prescribing physician
may be located in a state other than my own, and that such physician may NOT be
licensed to practice in my state. Therefore, I agree that all online medication
consultations, diagnoses, and treatments will be deemed to have occurred in the
state where the physician reviewing my Medical History Form is licensed to practice
medicine.
- I am under the care of a personal primary care physician and I do not consider the
prescribing physician to be my personal primary care physician.
- I am aware of the potential side effects associated with this medication.
- I acknowledge that Health Solutions Network does not practice medicine. I further
acknowledge that Health Solutions Network cannot and does not direct, control or
influence the medical opinions or decisions made by the prescribing physician with
respect to my care.
- I agree that any dispute arising out of or related to the provision of products
by Health Solutions Network, by the prescribing physician, or by their affiliates,
employees, partners and agents, will be subject to mandatory mediation. Should mediation
fail to resolve the dispute issue(s), said dispute shall be subject to final and
binding arbitration of mutual agreement.
- Any mediation, arbitration, administrative proceedings, or other proceedings shall
be held exclusively in Montgomery County, Pennsylvania and shall be governed by
the laws of the Commonwealth of Pennsylvania.
- I accept all risks, known and unknown, involved in, arising from or related to taking
the medication(s) I request. Subject to and without waiving any rights that may
be conferred upon me under state or federal law, I will not seek indemnification
and/or damages whatsoever of any kind from Health Solutions Network for negligent,
reckless or intentional acts or omissions, and I hereby hold harmless Health Solutions
Network from and against any and all liability relating to or arising out of my
request for or receipt of medications from Health Solutions Network.
- I hereby release Health Solutions Network and the prescribing physician from any
and all claims that the prescribing physician acted below the requisite standard
of care solely because he/she did not personally examine me.
- I hereby acknowledge that all information and service provided by or through this
web site are provided "as is" without warranty of any kind, expressed or implied.
- If any provision of this agreement is held to be illegal, void or unenforceable,
then this agreement may be modified or amended only to the extent necessary to enable
the remaining provisions to be of force and effect to the maximum degree.
- I acknowledge that, once my medication order has been approved for delivery, no
prescription medication may be returned for a refund, in whole or in part.
III. Privacy Statement
- As part of the processing of your order through Health Solutions Network, you will
be asked to provide certain individually identifiable personal information, including
your name, email and mailing address, telephone number, billing information (including
your credit card number or checking account information), in addition to other information
to facilitate the ordering, billing, or payment process. This information is maintained
in a secure encrypted form and is not given, sold, traded, or otherwise provided
to third parties unless legally required. Individually identifiable health information
provided on the Medical History Form or as a part of any medical consultation will
not be released other than to the prescribing physician and the pharmacy or to the
subscriber or the subscriber’s authorized representatives or designated agent.
- Health Solutions Network will have continuing access to and the right to copy and
retain any and all portions of my medical records and information.
- Your IP address is logged and may be used to administer our website and diagnose
any problems with our server, or prevent fraud.
- We may also use the information you provide us to send you information about your
order, additional information about the site, or information about special offers
or products through us or our affiliated companies that you might be interested
in receiving, unless you request not to receive such information. Our site uses
“cookies” to help us identify you as a prior customer, retrieve information you
provided previously, and otherwise personalize your interaction with our site. You
should refer to your browser instructions or help menu if you would like information
on whether your browser enables you to block cookies, receive a warning before a
cookie is stored, or remove cookies from your computer's hard drive.
- Health Solutions Network is not responsible for the content of any other third party
site linked to this site or any other site through which you accessed Health Solutions
Network, and you should refer to those sites for any applicable terms of use or
their privacy or security policies.
- If you need to update, modify, or change your information in our database or if you choose to opt-out of receiving future communications from us contact us by email at customerservice@healthsol.net
IV. Customer Authorization for Release of Protected Health Information
In connection with providing certain individually identifiable health information to Health Solutions Network, I authorize the following:
- I hereby authorize Health Solutions Network to use and disclose any of my health
information, including all individually identifiable health information contained
in the Medical History Form for the purpose of treatment, payment and health care
operations. This authorization additionally includes, but is not limited to, any
health information relating to HIV and other sexually transmitted diseases, mental
health or disease, drug or alcohol treatments (“Protected Health Information").
- I hereby authorize the prescribing physician to release or disclose to Health Solutions
Network any and all Protected Health Information. I realize that I can void this
authorization at any time by providing written notices to Health Solutions Network
or to the prescribing physician, except with respect to any action already taken
pursuant to this authorization.
- Our privacy notice, located on our website, provides more detailed information about
our privacy policies, and you are encouraged to review it before signing this authorization.








